Refund policy

At EverydayRoom.com, we take pride in offering thoughtfully curated products and a smooth, reliable shopping experience. While all sales are final except as described below, we understand that issues can occasionally arise, and we are committed to reviewing qualifying order problems with care.

We do not offer returns or refunds for change of mind, personal preference, buyer’s remorse, or similar reasons. However, if your order arrives damaged, incorrect, or does not arrive as expected, please contact us and we will review the issue in accordance with this policy.

If you experience an issue with your order, please contact our support team at info@everydayroom.com within 15 days of delivery. Please include your order number, a brief description of the issue, and clear photos of the item and packaging if applicable.

Items returned without prior authorization will not be accepted. If your claim is approved, we may provide a replacement, store credit, or other resolution at our discretion, unless otherwise required by law.

Missing or Lost Orders

If your order is marked as delivered by the carrier but you cannot locate it, please take the following steps before contacting us:

  • Check with household members, neighbors, reception, or building management who may have accepted the package on your behalf

  • Contact the shipping carrier or your local post office using the tracking number for additional delivery details

If the package still cannot be located after completing these steps, please contact us at info@everydayroom.com and we will review the matter. Orders marked delivered by the carrier are not automatically eligible for a refund.

Damaged Orders

If your order arrives damaged, please contact us within 15 days of delivery. Please keep all packaging materials and provide clear photos of the damage, as these may be required to process a claim.

If approved, we will generally provide a replacement or store credit. Claims submitted after 15 days may not be eligible.

Incorrect Orders

If you receive an incorrect item, please contact info@everydayroom.com within 15 days of delivery. Include your order number, a brief description of the issue, and a photo of the item received.

If approved, we will send the correct item or provide another appropriate resolution at no additional cost.

Delayed Delivery

We work hard to process and ship orders promptly, but delays may occur due to weather, customs, carrier issues, holidays, or other circumstances outside our reasonable control. Delivery dates are estimates only and are not guaranteed.

If an order has already shipped, it generally cannot be changed or canceled. If we are unable to ship your order within the timeframe stated at checkout or otherwise advertised, we will contact you as required by applicable law regarding the delay and available options.

Final Sale Policy

All items purchased from EverydayRoom.com are considered final sale unless otherwise required by law or expressly stated otherwise on the product page or at checkout.

This includes promotional items, bundles, discounted products, and items purchased during sales.

VIP Membership Charges

If your purchase includes enrollment in a VIP membership or other recurring program, those charges are governed by the membership terms disclosed at checkout, including any trial period, renewal amount, billing frequency, and cancellation method.

If you have questions about a membership charge, please contact info@everydayroom.com promptly so we can review your account.

If you have any questions or need further assistance, please contact us at info@everydayroom.com. Our team is here to help and will review eligible issues in accordance with this policy.

Thank you for choosing EverydayRoom.com.

Sincerely,
EverydayRoom.com